You hear it all the time. Two people are not getting on. There is tension. The issue gets labelled as interpersonal, so the response is usually simple:Keep an eye on it Let them sort it outSeparate them if needed It sounds reasonable. Low intervention. Low risk. But in...
Culture problems are sometimes described as being about “one or two bad apples”. This framing is understandable as leaders notice behaviour first. But when conflict keeps resurfacing, even after people have been managed or moved, it’s often a sign that something broader is at play....